FAQs

About Bathing Shed

About Bathing Shed
Born in Melbourne and inspired by the Bayside lifestyle, botanical science and contemporary design, Bathing Shed makes you feel as relaxed and carefree as a beachside escape from the city.

Combining innovation, the highest quality Australian ingredients and globally compliant Japanese manufacturing, our product range will include skin, body and personal care products enriched with fresh, cold-pressed Tasmanian hemp seed oil. Hemp seed oil is naturally free of THC, non-toxic and non-psychoactive and is safe for everyone to use. 

Read more in our About Us page here.
Why the name Bathing Shed?

Melbourne’s bathing sheds (or bathing boxes, depending on who you talk to) are an institution and iconic part of our city’s history. Built over a century ago, the colourful, wooden boxes were used to give women of yesteryear some modesty whilst getting into beachwear. 

While these 19th-century boxes, with their iron roofs and wooden walls, were built for privacy, the bathing sheds now brighten up our already beautiful coastline. 

Being such a gem of Australian history, the sheds are usually passed down through the generations. You can find beach-goers (who are lucky enough to own a slice of the bayside lifestyle) enjoying summers under the shade of a candy-striped umbrella, sipping on cold drinks fresh from the esky all while watching the sun set on another day in Melbourne. 

So, welcome to Bathing Shed.  A taste of life on the Melbourne bay, no matter where you live. 

Read the full article and many other stories on our blog Life By The Bay.

Life By The Bay

Life By The Bay is our weekly blog with recommendations, stories, interviews, and historical facts about the region of Port Phillip Bay in Victoria, Australia.

"It’s summertime in Melbourne. After a wander around the NGV’s latest exhibition and an alfresco Aperol Spritz by the Yarra, you head down to the bay to enjoy a balmy afternoon. 

A warm breeze dances on your skin and there’s not a cloud to be seen as you dig your bare feet into the soft sand of the shoreline. 

As you walk along the picturesque coastline, sandals in hand, you spot the famous bathing sheds in the distance and know you’ve arrived. 

Inspired by the laidback lifestyle of the Melbourne bay, Bathing Shed aims to make you feel as relaxed and carefree as a beachside escape from the city." 

Instagram
You can follow us on our instagram page @bathingshed for updates on our products & formulations, new posts on our blog, as well as promotions and partnerships announcements. Plus, a serie of amazing photographs taken exclusively for us. 

Bathing Shed Formulations

Are Bathing Shed products vegan?

Yes, Bathing Shed products are vegan. No animal-derived ingredients (such as beeswax, honey or lanolin) are used in Bathing Shed products.

We have never tested our products or ingredients on animals, and we have never conducted nor commissioned animal testing for any product.

Do Bathing Shed products have an expiry date?

Yes. Please refer to the product label.

Does Bathing Shed use Palm Oil?

We do not use any palm oil in any of our products.  

Do Bathing Shed products contain plastic microbeads/microplastics?

No. We do not use any plastic microbeads/microplastics in our products.

How should I store my Bathing Shed products?

We recommend storing Bathing Shed products in a cool place away from direct sunlight. 

What if I have an adverse reaction to a Bathing Shed product?

Please stop using the product and seek for professional advice from a doctor.

Will Bathing Shed products aggravate sensitive skin?
Everyone's skin is different. If you have sensitive skin, we recommend you test the product on small patches of skin away from your face, such as your arm. 

Allow twenty-four hours to assess your skin's response. If you experience any reaction, we suggest you consult a dermatologist.

Orders & Shipping

Do I need an account to place an order?
No, you may check out as a guest.

However, we strongly recommend you create an account in order to edit your order, save your billing and shipping addresses for fast checkout, and get exclusive promotional codes.
When will my order be shipped?

The order will be shipped 2 - 3 days after the order is confirmed.  

What are the available delivery options?

Australia
Australia Post 4 - 7 business days

Shipping cost for small package: $9

Complimentary Shipping on orders over $50.

Hong Kong
Hong Kong Post 2 - 5 business days

Shipping cost for 1kg or below: $5.2 ( approximately HK$30) 

Complimentary Shipping on orders over $50. 

Please contact us if you are ordering 15 units or above. 

How do I track my order?
Once your order is ready to be shipped, we will update you via email. This same email will contain a tracking number and a link to the courier page where you can track your order.
Can I change or cancel my order?

You can cancel items or orders that haven't shipped by visiting the order section in your account.  

We strongly recommend you create an account in order to  edit your order, save your billing and shipping address for fast checkout, and get exclusive promotional codes.

If you checked out as a guest, please e-mail us at hello@bathingshed.com as soon as possible, and we will aim to help you as much as we can.

What should I do if my order is damaged in transit?

If an item has been damaged in transit, Bathing shed will provide you with a replacement or a full refund. 

Please contact us on hello@bathingshed.com with your order details and an accompanying photo of the damaged item.

Check our Refund Policy for more information.

How do I reset my password?
Click on the account icon on the top right of the page to Log In, and click on "Forgot your password?". We will then send you an email to reset your password.

Social & Environmental Practices

Are Bathing Shed products vegan?

Yes, Bathing Shed products are vegan. No animal-derived ingredients (such as beeswax, honey or lanolin) are used in Bathing Shed products. 

Are Bathing Shed products tested on animals?
We have never tested our products or ingredients on animals, and we do not use animal-derived ingredients such as beeswax, honey or lanolin in our formulations. We have never conducted nor commissioned animal testing for any product.
Is Bathing Shed Carbon Neutral?

Bathing Shed is a carbon neutral brand, supporting the Mount Sandy Conservation project with carbon offsets.

Bathing Shed & Clean Up Australia Partnership
Bathing Shed is donating a share of its revenue to Clean Up Australia for beach clean ups. 

From Brighton Beach in Melbourne to Cable Beach in Broome, we have funded 125 clean ups so far. 

'Bathing Shed is proud to support the community clean ups of Australian beaches managed by Clean Up Australia. Joining forces with Clean Up Australia, we are committed to cleaner, sustainable coasts for future generations to enjoy.' says Rodney Cocks, CEO of Cronos Australia. 

Help us to support Clean Up Australia and keep these places beautiful for everyone.

Press & Stockists

Where should I direct my media enquiries?

For all press related enquiries please email us at marketing@bathingshed.com with the subject Press and Marketing Enquiry.

Terms of Service

Please submit an application to marketing@bathingshed.com with the subject Wholesale and Amenity Enquiry

Due to the high volume of enquiries we receive, please be aware applications can take between three to four weeks to process. We thank you in advance for your patience.

Policies & Terms of Service

Privacy Policy

Read our Privacy Policy here.

Refund policy

You can read our Refund policy here.

Terms of service

Read Bathing Shed's Terms of service here.

Didn’t find an answers to your questions? 

If you have any further questions, please Contact Us.